Allworx has announced the newest member of its product line, the Allworx 6X. Targeted at the small to mid-size business community, the 6X is a multi-faceted business communications tool designed to support up to 120 users, per server. The company seems very keen on positioning the product as a true key system killer. Various studies have shown that the smaller end of the SMB market has been underserved for years. Allworx is trying to amend that oversight by targeting this new product squarely at this market. And it appears theyre seeing some early success. Mark Rogers is a Sales Engineer for Tri-Tech International. Rogers had an old key system and needed to upgrade his phone system. Today, Tri-Tech is using a pair of Allworx 6Xs at two different sites and has them networked together. When asked to explain why Tri-Tech chose the Allworx solution, Rogers told INTERNET TELEPHONY, Were a small multi-location sales organization and we were in desperate need of an updated phone system. The Allworx 6X was the best solution in terms of size, features, cost, and expandability. The new offering from Allworx is actually three distinct tools rolled into one. The 6X comprises a full-featured phone system, a network server, and the Allworx message center. The system was designed to be easy to use and administer, so busy entrepreneurs can focus on running their businesses not managing their phone system. Furthermore, the resellers who are tasked with installing the 6X can take advantage of a wizard-based installation process that enables them to install the system and get their customers up and running in a matter of hours, not days. Another element of the launch that Allworx pointed out to me is the pricing. Allworx claims to offer the lowest installed cost of any fully-featured VoIP system and PC network, and at a $400$435 per user installation cost including all hardware and installation they may just be on to something. The pre-market literature I saw showcases a litany of cost-related savings for the customer:
No additional hidden charges for connection to VoIP, site-to-site and remote user connections, unified messaging, or any other VoIP features.
One time unlimited user license fee no matter regardless of how many users are added at a later date.
No third-party hosting fees for Web site.
No per user license fees for software.
No limitations on voicemail access when you use the external hard drive.
No additional charges for firewall, e-mail server, file server, and PC network server.
Use most of your existing phones so you can save money by not buying everything new.
Easy connection to Internet Service Providers (ITSPs) so you can immediately save on long-distance calls anywhere.
Regarding the features of the phone system, the 6X offers all the usual PBX and key system features in addition to support for analog and IP phones at the same time. The Allworx solution offers the following key features: VoIP Save money on long distance calling.
Site-to-site calling Eliminate inter-office call charges and keep up to 100 remote/branch sites connected.
Voicemail Virtually unlimited message storage; up to 16 people can access messages simultaneously.
DID Direct inward dialing allows each extension to have a direct number.
Call routing Customized call routing allows users to route their calls to follow them or forward to another extension.
Presence Management Seven unique states makes sure coworkers and callers alike know your status and availability.
Unified Messaging All messages (voicemail, e-mail, meeting requests) can be viewed form a single unified inbox. Additional text to speech functionality lets users review and respond to voice messages via e-mail.
Other features include the remote user functionality, customizable dialing plans, auto attendant, call tracking, conference calling for up to three, three-way conferences using analog phones (IP phones can each support up to eight seats in a conference bridge), call queues, and more. The network server combines a full suite of networking needs into the product, including LAN network server, WAN/Internet access, Firewall, E-mail server, Full VPN support, Spam blocker, Fax support, as well as several other business networking functions. The Allworx Message Center was designed to be a group calendaring application featuring contact management and information sharing applications. The 6X is TAPI-compliant, which instantly makes the Allworx solution compliant with any number of contact management solutions. Users can receive e-mail and voicemail and check them through a single unified interface. The system is compatible with Microsoft Outlook and Outlook Express. Rogers explained how the Allworx product has helped Tri-Tech achieve their business objectives. [the decision] has allowed us to seamlessly link our customers and suppliers with our various sales offices at a very affordable price, he said. Were very satisfied with our decision to deploy Allworx. Allworx is following up its release of the Allworx 6X by pre-announcing the June availability of the Allworx Call Assistant software add-on for the 6x. The Allworx Call Assistant is a live answering position that works in conjunction with any Allworx phones. The software price for this option is currently set at $320 for the 6X and is based on a one-time fee per system for unlimited number of users (no per seat license charges).
Source: tmcnet.com






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